We understand that you have confidential business information and want you to know that Vintara is committed to safeguarding your privacy online, and we strive to make our site as safe and secure as reasonably possible. If you have any questions after reading this privacy policy, please let us know. You can email us at support@vintara.com.



What information does Vintara collect from me?
Vintara is the sole owner of the information collected on this Web site. We will not sell, share or rent this information to others in ways different from what is disclosed in this statement. Vintara collects information from our users at several different points on our Web site.

Registration
During our demo registration a user is required to give their contact information (such as name and email address). This information is used to contact the user about the services on our site for which they have expressed interest.

Log Files
Vintara collects the IP addresses of visitors to our Web site. We use IP address to analyze trends, administer the site, track users’ movement and gather broad demographic information for aggregate use. IP addresses are not linked to personally identifiable information. Vintara also retains email addresses of those who communicate with us via email, information volunteered by the consumer, survey information and/or site registrations.

Newsletter
If a user wishes to subscribe to our newsletter, we ask for contact information such as name and email address.

Use of Cookies
A cookie is a piece of data stored on the user’s hard drive containing information about the user. Vintara does not use cookies. Some of our business partners use cookies on our site; however, we have no access to or control over these cookies.



Why does Vintara gather this information?
Vintara's primary goal in collecting personal information is to provide you, the user, with a customized experience on our site. The more insight we have into you, the better we can serve you. Therefore, we analyze our users' demographics, interests and behavior based on the information provided to us through our Web site. Our research and analysis is done on an aggregate basis, and is not intended to identify individual users. By knowing a little about you, Vintara is able to deliver better service and more relevant content to our users.



How does Vintara use my information?
Vintara will use information in accordance with the privacy policy under which the information is collected. We use your information to enable you to take advantage of the features available through the Vintara site. Additional information you volunteer enables us to better customize your experience. We may also use your contact information to reach you regarding important issues about the use of our application.

We also send our users site and service announcement updates. Members are not able to unsubscribe from service announcements, which contain important information about the service. Vintara may also communicate with users to provide requested services and in regards to issues relating to your account via email or phone.



With whom and how does Vintara share my information?
Vintara does not sell, rent or lease its customer lists to third parties. We will share aggregated demographic information with our partners and advertisers. This is not linked to any personal information that can identify any individual person. We partner with another party to provide specific services. When the user signs up for these services, we will share names or other contact information that is necessary for the third party to provide these services. These parties are not allowed to use personally identifiable information except for the purpose of providing these services.

Links
This Web site contains links to other sites. Please be aware that Vintara is not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every Web site that collects personally identifiable information. This privacy statement applies solely to information collected by this Web site.

Correction/Updating Personal Information
Upon request we provide users with access to a description of information that we maintain about them. If a user’s personally identifiable information changes (such as your zip code) or if a user no longer desires our service, we will endeavor to provide a way to correct, update or remove that user’s personal data provided to us. If you no longer wish to receive email from Vintara in the future, please contact us by sending email to support@vintara.com.

Notification of Changes
Vintara may use customer information for new, unanticipated uses not previously disclosed in this privacy policy. If we decide to change our privacy policy, we will highlight those changes on our Web site so our users are always aware of what information we collect, how we use it and under what circumstances, if any, we disclose it. If at any point we decide to use personally identifiable information in a manner different from that stated at the time it was collected, we will notify you of the policy change and provide you with the ability to opt out of these new uses before we use your data.



What security precautions are in place to protect my information?
Vintara takes every precaution to protect our users’ information. When users submit sensitive information via the Web site, your information is protected both online and offline.

Vintara uses advanced security technology to ensure that your personal data remains private within our site. While no data transmission over the Internet can be guaranteed to be 100% secure, Vintara strives to protect your personal information, but cannot ensure or warrant the security of any information you transmit to us or from our online products or services. For more information about Vintara’s security technology, please refer to our Security section.Contact Information

Vintara welcomes your comments regarding this statement of privacy. If you believe that Vintara has not adhered to this statement, please contact us by telephone, email or postal mail.



Vintara Corporate Headquarters
1970 Broadway, Suite 900
Oakland, CA 94612
p. 1.866.321.4769
e. info@vintara.com


© 2002, Vintara, All Rights Reserved